Overview

[faq orderby=ID ASC]

Basics

What is an Anime & Gaming Con? An Anime & Gaming is a fun and convention that takes place in the UK over two days featuring everything from gaming, cosplay, anime, comics and more. In each city is is usually on an annual basis. 

What are the prices?
Note: Subject to availability, online prices are discounted by £1 when you pay in advance. Prices may increase closer to the event.
Full Pass includes both days – £20 (Only available if you Buy Now Via Website) 
Saturday Pay On the Day – £15
Sunday Pay On the Day – £10

What are the opening and closing times? VIP/Priority can enter at 10AM, Standard tickets booked online can enter at 11AM and On the day tickets will be sold at 1PM.
You will not be allowed to queue more than 30 minutes before your ticket type is allowed to enter. 
Events end between 10pm to midnight depending on the day/convention, please check the timetable for exact times or ask our staff on the day of the event.

What ages are allowed in?
– All ages are allowed, but please note some events may contain adult themes and language intended for a more mature audience. It is the guardian’s responsibility if they wish to bring minors along to the event and we take no responsibility if any content is not suitable.
– You MUST have ID and be 18+ if wish to be served at the bar.
– Anyone under 16 must be accompanied with an adult.
– Anyone under 18 may not attend the event past 8pm as the evening activities are 18+ only. 

What do I get if I pay beforehand? Guaranteed Entry, Early entry at 11AM. Price is also less than on the door. 

Can I not register and just pay on the day? Subject to availability, you can. It’s £15 for Saturday and £10 for Sunday entry (so £25 for both days). There is no need to pre-register or pre-pay for this. Note that we can not guarantee entry, but we will always make a front-page announcement if it looks likely we are going to sell out. 

I have a problem, where do I go? To the ops & registrations desk at the front of the building where you first come in. You can also contact the registrations desk via phone on 07983 671948 (this number is only turned on during a con). 

Q – How can I be up to date with any changes/major happenings on the day?
Via the phone app for both android and apple! Make sure to download the animeleague phone app at www.animeleague.app for all the latest info.

Q – How and where do I sign up for events?
Take place where the events are held unless otherwise stated (so you sign up for gaming tournaments in our Video Gaming area, stage events at the main stage, etc). Please ensure you arrive half an hour prior to the event or tournament and a member of staff will show you where to go or what to do.

Q – Is there a place to store my luggage/bags?
Yes, when you go inside there is a bag storage area next to registrations. Cost is one pound per bag or item. 

Q – Am I allowed to bring food and drink in?
No, this is not allowed due to there being a licensed bar/restaurant on the premises.

Q – Do you allow Group Bookings for clubs/societies?
Yes we do. A club/society booking has a considerable discount, getting your members in at up to 10% off the online price. Provided your club or society has a proof of existance (ie: website, fb group etc), then we will allow you to put in a group booking. Note that a club/society must also be regularly meeting up. A group booking requires a minimum of 10 people to be placed under it. Your society will be invoiced and will need to pay in one go for all it’s members (we allow BACS, paypal and cheque) by two weeks prior to the event. Thereafter simply hand us a namelist at any time before the event and your members will get in via providing proof of ID on the door as normal. To book, just email registrations@animeleague.com with your society’s name and proof of existance and how many you wish to book for. 

Covid-19 Safety

NOTE: All these measures will apply for all Animeleague events until things are back to normal. We expect this to not be until April 2021 at the earliest.

Q – What measures are being taken to ensure the event is Covid-19 safe?
A – We are taking a very wide range of measures to ensure the event will be safe for all to attend. Until social-distancing is officially removed, the measures can be read HERE.

Q – Are face coverings mandatory and what is accepted?
A – Yes, unless you have a medical condition. Face coverings can include masks, visors or even something built into your cosplay provided your nose and mouth are not exposed.

Q – What happens if the event is cancelled due to another lockdown (be it national or local)?
A – In such an occasion we will announce postponed dates. If for any reason you are unable to make the new dates then you would be entitled to a full refund.

Q – Will you accept cash payments?
A – Yes, but we strongly discourage this and request to pay by card if possible.

Q – What measures are you taking to ensure someone with Covid does not enter the event?
A – All attendees will be remotely temperature scanned upon entry and anyone with an abnormally high temperature will not be allowed entry and granted a full refund. Please note if you have a medical condition that gives you a high temperature naturally, then please let us know beforehand or bring some form of proof.

Q – How does social distancing impact me?
A – The key measures to remember are absolutely no physical contact with anyone outside your bubble, that you should aim to stay a minimum of 1m apart where possible including in queues (and 2m if you can ideally), to follow any one-way systems around the event, and to be patient that certain aspects of the event may be different as certain activities such as dance parties are not viable (tho the vast majority of activities and events such as the cosplay masquerade etc will still happen just with additional precautions in place)

Q – How do you recommend I avoid long-queues?
A – Due to social distancing, we will let in a lot less people at once than usual. This may lead to longer queue times outside at peak and 1 in 1 out for those who leave the building wishing to return later (this is likely to occur between the times of midday and 2pm). To avoid queues, we recommend to either buy a priority ticket for £5 extra and come at 10am (instead of 11am) or to consider attending on the Sunday instead of the Saturday. If you must attend on Saturday and do not wish to buy priority, we recommend to consider attending after 3pm when queues should be less. Note all event activities are on until 8pm, with late evening activities for 18+ on afterward, so you will not miss out on much by attending later other than potential queues! Again, we do however empathesis to consider the Sunday if you wish to better avoid queues altogether!

Q – Will I need to take part in Track and Trace?
A – Yes, however you will have automatically done so by providing your email details upon buying a ticket beforehand. Your email will be held for 21 days to aid track and trace. If you pay on the day then we will ask for your email or contact number.

Q – Will masks be available to purchase at the venue?
A – Masks will be available to purchase at the venue for £6 for a reusable clothe convention mask, or £1 for a disposable.

Q – Will there be hand sanitiser stations at the venue?
A – Yes, we will have hand sanitiser available throughout the entire venue at all key points.

Q – Is there anything else I should remember?
A -Simply to ensure that you regularly use hand-sanitiser, use gloves provided for common usage equipment such as during video gaming, and to be patient with our staff if they gently remind you if you accidentally break a rule. Otherwise, we encourage you to enjoy the event!

Registering & Paying

Q – What is a Priority Member? 
A – For an extra £5, with Priority Tickets you get to enter the event at 10am instead of 11am, as well as two exclusive printed clan membership badges (worth £1 each) and two free Big Geek Raffle tickets worth £1 each.

Q – What is a VIP Member? 
A – VIP Membership is limited to 150 places. You get to enter the event at 10am instead of 11am, two exclusive printed clan membership badges with your personalised nick-name on them (worth £4), a personalised VIP badge printed with your own nickname on, 5 Big Geek Raffle tickets (worth £5), a limited edition tote bag for the event worth £7 and your choice of poster worth £2. That’s a tonne of exclusive stuff worth nearly £20 AND early access for just £10 extra! Make sure not to miss out!

Q – How Do I Pay for Anime & Gaming Con?
Simply click the register link at the top right, fill in your details and click submit to be taken to the payment screen. You will then be asked to pay via paypal. Note you do not need a paypal account to do this, if you click it anyway, then if you don’t have an account, select the option “pay with a debit/credit card”. The link to pay will also be emailed to you upon registering, in the case that you wish to pay later.

Q – I don’t have PayPal, can I pay via other means?
You can use PayPal to pay with a debit/credit card without registering for an account. This works exactly the same as a normal online transaction – all you need is your card number and security number, which you enter onto the PayPal website (we don’t have access to this or store it in any way). We offer payment via BACS bank transfer. Please email us on registrations@animeleague.com and we will provide details.

Q – Can I pay for someone else who isn’t associated with my account?
Yes, please email us on registrations@animeleague.com stating who you’d like to pay for and how you wish to pay.

Q – I need a refund, how can I get one?
If you wish to cancel your any aspect of your registration, we will offer a refund minus a £10 administration fee on entry when the refund is conducted 4 weeks beforehand. Within 4 weeks of the event, any refund will not be possible. We will allow transfers of your entry to someone else at any time up to one week prior to the event if you email us for no fee. Our full terms and conditions can be seen here: https://www.animeleague.com/documents/EventTermsConditions.pdf

Q – How do I present my ticket?
A – Rather than printing your ticket, if possible we ask to bring it as a digital copy of your ticket on your mobile device (phone/tablet). If you don’t have these, bring proof of ID such as a driver licence, passport etc to get in as we will have your name on our system.

Arriving in & Collecting Wristbands on Day

Q – I’ve paid, do you send me a ticket in the post? 
A – We send you a ticket via email, we are unable to send tickets through the post. Please bring this ticket along on the day to gain entry. If you have paid and haven’t received your ticket after 48 hours, please email us.

Q – How do I get there?
A – Please check the travel page. 

Q – Carparking? 
A – Please check the travel page

Q – Is there a number I can contact if I get lost?
A – Feel free to call us on 07983 671948. 

Q – Do I need ID? 
A – If you wish to stay after 8PM for the parties then must bring a proof of ID. If you don’t have ID then bring along your ticket to get into the daytime events. You won’t be allowed to stay after 8PM unless you clearly look over 18. 

Q – What ID do you accept? 
A – To stay over 8PM, you MUST provide a proof of ID with your date of birth (and ideally a photo) on it to be able to enter. Valid forms of ID includes Passport, Drivers License, Citizens Card or any form of photo ID with a PASS logo on it (most student cards). If you lack this, we will accept a birth certificate or anything with your name on it such as a bank-card, provided you look 18 or older. 

Q – How Do I Queue for My Wristband and get in? 
A – As you queue outside, our staff will walk through the queue with clipboards and wristbands asking for your ID, checking you off our list, and then issue your wristband, which will act as your proof of payment and entry – make sure not to lose or remove it! Once you have your wristband you do not need to queue and can go straight in. If you are issued with a two-day wristband and collected it on Saturday, you will not need to queue again for Sunday. 

Q – How do I collect my conbadge and t-shirt?
A – If you’ve ordered these, Conbadges with printed names and t-shirts you can collect any time from the Animeleague merchandise desk between 10am and 6pm.

Rules & Regulations

Q – What are the full Terms & Conditions to my attending Anime and Gaming Con?
You can read them on registering and also read them HERE.

Q – Is there a General Rules List for attendees?
Yes, you can read that and ask questions about it here

Q – I’m cosplaying with a weapon that may be dangerous. Is this okay? 
A – Make sure to read the cosplaying rules here first. All weapons will be checked by the registrations team and if they consider it as a risk to others we will send you to Ops where it will be stored. If you going to be part of the cosplay masquerade you will be able to pick it up but must return it to us to look after.

Q – I need a refund, how can I get one?
If you wish to cancel your any aspect of your registration, we will offer a refund minus a £10 administration fee on entry when the refund is conducted 4 weeks beforehand. Within 4 weeks of the event, any refund will not be possible. We will allow transfers of your entryto someone else at any time up to one week prior to the event if you email us for no fee. Our full terms and conditions can be seen here: https://www.animeleague.com/documents/EventTermsConditions.pdf

Q- What is the cleaning policy at the venue? The venue will be professionally cleaned on a regular basis in accordance with the latest guidelines, with all venue touch points and toilets regularly cleaned throughout.

Q – Will masks be available to purchase at the venue?
A – Masks will be available to purchase at the venue for £6 for a reusable clothe convention mask, or £1 for a disposable.

Q – Will there be hand sanitiser stations at the venue?
A – Yes, we will have hand sanitiser available throughout the entire venue at all key points.

Q – Is there anything else I should remember?
A -Simply to ensure that you regularly use hand-sanitiser, use gloves provided for common usage equipment such as during video gaming, and to be patient with our staff if they gently remind you if you accidentally break a rule. Otherwise, we encourage you to enjoy the event!

Registering & Paying

Q – What is a Priority Member? 
A – For an extra £5, with Priority Tickets you get to enter the event at 10am instead of 11am, as well as two exclusive printed clan membership badges (worth £1 each) and two free Big Geek Raffle tickets worth £1 each.

Q – What is a VIP Member? 
A – VIP Membership is limited to 150 places. You get to enter the event at 10am instead of 11am, two exclusive printed clan membership badges with your personalised nick-name on them (worth £4), a personalised VIP badge printed with your own nickname on, 5 Big Geek Raffle tickets (worth £5), a limited edition tote bag for the event worth £7 and your choice of poster worth £2. That’s a tonne of exclusive stuff worth nearly £20 AND early access for just £10 extra! Make sure not to miss out!

Q – How Do I Pay for Anime & Gaming Con?
Simply click the register link at the top right, fill in your details and click submit to be taken to the payment screen. You will then be asked to pay via paypal. Note you do not need a paypal account to do this, if you click it anyway, then if you don’t have an account, select the option “pay with a debit/credit card”. The link to pay will also be emailed to you upon registering, in the case that you wish to pay later.

Q – I don’t have PayPal, can I pay via other means?
You can use PayPal to pay with a debit/credit card without registering for an account. This works exactly the same as a normal online transaction – all you need is your card number and security number, which you enter onto the PayPal website (we don’t have access to this or store it in any way). We offer payment via BACS bank transfer. Please email us on registrations@animeleague.com and we will provide details.

Q – Can I pay for someone else who isn’t associated with my account?
Yes, please email us on registrations@animeleague.com stating who you’d like to pay for and how you wish to pay.

Q – I need a refund, how can I get one?
If you wish to cancel your any aspect of your registration, we will offer a refund minus a £10 administration fee on entry when the refund is conducted 4 weeks beforehand. Within 4 weeks of the event, any refund will not be possible. We will allow transfers of your entry to someone else at any time up to one week prior to the event if you email us for no fee. Our full terms and conditions can be seen here: https://www.animeleague.com/documents/EventTermsConditions.pdf

Q – How do I present my ticket?
A – Rather than printing your ticket, if possible we ask to bring it as a digital copy of your ticket on your mobile device (phone/tablet). If you don’t have these, bring proof of ID such as a driver licence, passport etc to get in as we will have your name on our system.

Arriving in & Collecting Wristbands on Day

Q – I’ve paid, do you send me a ticket in the post? 
A – We send you a ticket via email, we are unable to send tickets through the post. Please bring this ticket along on the day to gain entry. If you have paid and haven’t received your ticket after 48 hours, please email us.

Q – How do I get there?
A – Please check the travel page. 

Q – Carparking? 
A – Please check the travel page

Q – Is there a number I can contact if I get lost?
A – Feel free to call us on 07983 671948. 

Q – Do I need ID? 
A – If you wish to stay after 8PM for the parties then must bring a proof of ID. If you don’t have ID then bring along your ticket to get into the daytime events. You won’t be allowed to stay after 8PM unless you clearly look over 18. 

Q – What ID do you accept? 
A – To stay over 8PM, you MUST provide a proof of ID with your date of birth (and ideally a photo) on it to be able to enter. Valid forms of ID includes Passport, Drivers License, Citizens Card or any form of photo ID with a PASS logo on it (most student cards). If you lack this, we will accept a birth certificate or anything with your name on it such as a bank-card, provided you look 18 or older. 

Q – How Do I Queue for My Wristband and get in? 
A – As you queue outside, our staff will walk through the queue with clipboards and wristbands asking for your ID, checking you off our list, and then issue your wristband, which will act as your proof of payment and entry – make sure not to lose or remove it! Once you have your wristband you do not need to queue and can go straight in. If you are issued with a two-day wristband and collected it on Saturday, you will not need to queue again for Sunday. 

Q – How do I collect my conbadge and t-shirt?
A – If you’ve ordered these, Conbadges with printed names and t-shirts you can collect any time from the Animeleague merchandise desk between 10am and 6pm.

Rules & Regulations

Q – What are the full Terms & Conditions to my attending Anime and Gaming Con?
You can read them on registering and also read them HERE.

Q – Is there a General Rules List for attendees?
Yes, you can read that and ask questions about it here

Q – I’m cosplaying with a weapon that may be dangerous. Is this okay? 
A – Make sure to read the cosplaying rules here first. All weapons will be checked by the registrations team and if they consider it as a risk to others we will send you to Ops where it will be stored. If you going to be part of the cosplay masquerade you will be able to pick it up but must return it to us to look after.

Q – I need a refund, how can I get one?
If you wish to cancel your any aspect of your registration, we will offer a refund minus a £10 administration fee on entry when the refund is conducted 4 weeks beforehand. Within 4 weeks of the event, any refund will not be possible. We will allow transfers of your entryto someone else at any time up to one week prior to the event if you email us for no fee. Our full terms and conditions can be seen here: https://www.animeleague.com/documents/EventTermsConditions.pdf

Q- What is the cleaning policy at the venue? The venue will be professionally cleaned on a regular basis in accordance with the latest guidelines, with all venue touch points and toilets regularly cleaned throughout.

Q – Will masks be available to purchase at the venue?
A – Masks will be available to purchase at the venue for £6 for a reusable clothe convention mask, or £1 for a disposable.

Q – Will there be hand sanitiser stations at the venue?
A – Yes, we will have hand sanitiser available throughout the entire venue at all key points.

Q – Is there anything else I should remember?
A -Simply to ensure that you regularly use hand-sanitiser, use gloves provided for common usage equipment such as during video gaming, and to be patient with our staff if they gently remind you if you accidentally break a rule. Otherwise, we encourage you to enjoy the event!

Registering & Paying

Q – What is a Priority Member? 
A – For an extra £5, with Priority Tickets you get to enter the event at 10am instead of 11am, as well as two exclusive printed clan membership badges (worth £1 each) and two free Big Geek Raffle tickets worth £1 each.

Q – What is a VIP Member? 
A – VIP Membership is limited to 150 places. You get to enter the event at 10am instead of 11am, two exclusive printed clan membership badges with your personalised nick-name on them (worth £4), a personalised VIP badge printed with your own nickname on, 5 Big Geek Raffle tickets (worth £5), a limited edition tote bag for the event worth £7 and your choice of poster worth £2. That’s a tonne of exclusive stuff worth nearly £20 AND early access for just £10 extra! Make sure not to miss out!

Q – How Do I Pay for Anime & Gaming Con?
Simply click the register link at the top right, fill in your details and click submit to be taken to the payment screen. You will then be asked to pay via paypal. Note you do not need a paypal account to do this, if you click it anyway, then if you don’t have an account, select the option “pay with a debit/credit card”. The link to pay will also be emailed to you upon registering, in the case that you wish to pay later.

Q – I don’t have PayPal, can I pay via other means?
You can use PayPal to pay with a debit/credit card without registering for an account. This works exactly the same as a normal online transaction – all you need is your card number and security number, which you enter onto the PayPal website (we don’t have access to this or store it in any way). We offer payment via BACS bank transfer. Please email us on registrations@animeleague.com and we will provide details.

Q – Can I pay for someone else who isn’t associated with my account?
Yes, please email us on registrations@animeleague.com stating who you’d like to pay for and how you wish to pay.

Q – I need a refund, how can I get one?
If you wish to cancel your any aspect of your registration, we will offer a refund minus a £10 administration fee on entry when the refund is conducted 4 weeks beforehand. Within 4 weeks of the event, any refund will not be possible. We will allow transfers of your entry to someone else at any time up to one week prior to the event if you email us for no fee. Our full terms and conditions can be seen here: https://www.animeleague.com/documents/EventTermsConditions.pdf

Q – How do I present my ticket?
A – Rather than printing your ticket, if possible we ask to bring it as a digital copy of your ticket on your mobile device (phone/tablet). If you don’t have these, bring proof of ID such as a driver licence, passport etc to get in as we will have your name on our system.

Arriving in & Collecting Wristbands on Day

Q – I’ve paid, do you send me a ticket in the post? 
A – We send you a ticket via email, we are unable to send tickets through the post. Please bring this ticket along on the day to gain entry. If you have paid and haven’t received your ticket after 48 hours, please email us.

Q – How do I get there?
A – Please check the travel page. 

Q – Carparking? 
A – Please check the travel page

Q – Is there a number I can contact if I get lost?
A – Feel free to call us on 07983 671948. 

Q – Do I need ID? 
A – If you wish to stay after 8PM for the parties then must bring a proof of ID. If you don’t have ID then bring along your ticket to get into the daytime events. You won’t be allowed to stay after 8PM unless you clearly look over 18. 

Q – What ID do you accept? 
A – To stay over 8PM, you MUST provide a proof of ID with your date of birth (and ideally a photo) on it to be able to enter. Valid forms of ID includes Passport, Drivers License, Citizens Card or any form of photo ID with a PASS logo on it (most student cards). If you lack this, we will accept a birth certificate or anything with your name on it such as a bank-card, provided you look 18 or older. 

Q – How Do I Queue for My Wristband and get in? 
A – As you queue outside, our staff will walk through the queue with clipboards and wristbands asking for your ID, checking you off our list, and then issue your wristband, which will act as your proof of payment and entry – make sure not to lose or remove it! Once you have your wristband you do not need to queue and can go straight in. If you are issued with a two-day wristband and collected it on Saturday, you will not need to queue again for Sunday. 

Q – How do I collect my conbadge and t-shirt?
A – If you’ve ordered these, Conbadges with printed names and t-shirts you can collect any time from the Animeleague merchandise desk between 10am and 6pm.

Rules & Regulations

Q – What are the full Terms & Conditions to my attending Anime and Gaming Con?
You can read them on registering and also read them HERE.

Q – Is there a General Rules List for attendees?
Yes, you can read that and ask questions about it here

Q – I’m cosplaying with a weapon that may be dangerous. Is this okay? 
A – Make sure to read the cosplaying rules here first. All weapons will be checked by the registrations team and if they consider it as a risk to others we will send you to Ops where it will be stored. If you going to be part of the cosplay masquerade you will be able to pick it up but must return it to us to look after.

Q – I need a refund, how can I get one?
If you wish to cancel your any aspect of your registration, we will offer a refund minus a £10 administration fee on entry when the refund is conducted 4 weeks beforehand. Within 4 weeks of the event, any refund will not be possible. We will allow transfers of your entryto someone else at any time up to one week prior to the event if you email us for no fee. Our full terms and conditions can be seen here: https://www.animeleague.com/documents/EventTermsConditions.pdf